PRIVACY NOTICE
INTRODUCTION
This privacy notice explains how we use and protect personal data which we hold.
Please take a moment to read this notice as we explain the things which we think are important for you to know about the personal data we collect from you such as what personal data we collect, how we use that data, how we protect your data and who we may share your data with. We also explain the rights you have in relation to your personal data which we hold. Finally, there’s a bit about cookies – what they are and how to get rid of them if you don’t want them.
If you have any questions relating to how we handle your personal data, please write or email us at the contact address set out below.
We try not to include any links to external websites within our own website however we are obliged to include a link to the website of the Solicitors Regulation Authority. Please bear in mind that this Notice does not cover external websites and we encourage you to read the privacy statements of the other websites you visit.
Before going into the detail, we just want to mention a few top-level principles that govern our approach:
1. We want to collect as little of your personal data as we can
2. We want to use your personal data as little as possible
3. We don’t want to share any of your personal data with anyone else
4. We want to ensure your personal data is kept highly secure at all times
5. We don’t want to keep your personal data any longer than is necessary
About Us
Marshall Haines is a law firm established in England and regulated by the Solicitors Regulation Authority under registration number 463221.
Our registered office address is at 351 Norton Way South, Letchworth, Hertfordshire, England SG6 1SZ.
We are registered as a data controller with the Information Commissioner’s Office under registration number Z9833207.
About This Notice
This privacy notice covers any person whose personal data we process where we are a data controller for that personal data. We are a data controller where we decide what the personal data can be used for and how the personal data is processed.
Where we process personal data on behalf of another company or organisation, we will be doing so as a data processor and our processing will be governed by a contract which we will have with the data controller who will have a separate privacy notice which will apply.
If you would like to contact us in relation to this Notice or your personal data, please contact our data protection manager via email at adam@marshallhaines.co.uk
ABOUT YOUR PERSONAL DATA
The personal data we collect, the purpose(s) we use it for and the lawful basis we hold it will vary depending on the category of the person it relates to. To help explain this, we have set out separate categories as follows:
Keeping Your Personal Data Safe
We will periodically evaluate your personal data which we hold to determine whether we should continue to hold it. We have implemented all appropriate technical, organisational and security procedures to protect your personal data from unauthorised access or from accidental loss or corruption. These measures include restricting physical access to our premises where personal data is held and using access controls and firewalls to prevent unauthorised access to our systems.
Disclosing Your Personal Data
Except as set out above and save for the following exceptions, we will not disclose your personal information to any third party.
We will disclose your personal data to law enforcement agencies or regulatory bodies if we are required to do so by law
Correspondence containing your personal data (for example your email address) may be inspected by our Law Society-approved external auditor as part of the annual Lexcel audit of our practice.
If at any time we wish to disclose your personal data in circumstances other than those above, we will always obtain your express consent before doing so.
Holding Your Personal Data
Unless we provide for a specific duration in the categories set out above, we will keep your personal data for as long as is necessary for the purposes set out in this Notice after which time we will either delete your personal data or remove all personal identifiers from the data so that it has become anonymous.
International Data Transfers
We will not transfer your personal data to any country outside the UK or the EU.
COOKIES
A cookie is a text string of information that a website transfers to the cookie file of the browser on your device so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
We may use cookies to record information about how you access our website. To the extent that these cookies contain personally identifying data, this will be limited to IP addresses only. You can choose not to accept cookies by setting the preferences on your internet browser. If you do not accept cookies from us, this may impair or prevent your access to certain information on our website.
You can delete cookies at any time. How you do this depends on the web browser that you use but all the major browsers have a privacy section within the browser settings which allows cookies, history and temporary files to be deleted.
YOUR RIGHTS AS A DATA SUBJECT
As a data subject, the law provides you with certain rights in relation to your personal data which we hold. You have the right to request the following: (1) Access to your personal data and information about why we hold it and who we can disclose it to; (2) Correction of your personal data if it is inaccurate, incomplete or out of date; (3) Deletion of your personal data (for example where you withdraw consent to our processing of your personal data or if you object to our processing and we have no overriding legitimate interest to continue to process your data); (4) Stopping the processing of your personal data for certain purposes such as direct marketing; (5) To receive your personal data in a commonly used machine-readable format or have this data sent to your designated recipient; and (6) To object to automatic decision making and profiling based on your personal data. Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To request a copy of your personal data or to make any other request outlined above, please contact our Data Protection Officer by email at the contact details given at the start of this Notice. To safeguard the personal data we hold, we need to confirm your identity before we can take action following a request made under this section.
Contacting the Regulator
If you are not happy with how we have processed your personal data or how we have responded to a request you have made to us, you have the right to make a complaint to the Information Commissioner’s Office who is charged with regulating data protection and use of personal data. The Information Commissioner’s Office can be contacted through their website (www.ico.gove.uk) or by telephone (0303 123 1113).
REVISIONS TO THIS NOTICE
We may change this Notice from time to time. If we make any material changes we will endeavour to place a notice on our website in advance of the changes.